FAQ
Products and Quality
QuestionDo DELASOL sunglasses offer UV400 protection?
Yes, all our DELASOL sunglasses feature UV400 protection, blocking 100% of harmful UVA and UVB rays. Each pair comes with a quality certification to guarantee maximum protection for your eyes.
QuestionAre DELASOL lenses polarized?
We offer both polarized and non-polarized options. DELASOL polarized lenses eliminate glare and enhance visual clarity, perfect for driving, water sports, and outdoor activities in Puerto Rico.
QuestionWhat warranty do DELASOL sunglasses have?
All DELASOL sunglasses include a 12-month warranty against manufacturing defects. If your product has any quality issues, we'll replace it at no additional cost.
Shipping and Delivery in Puerto Rico
QuestionDo you ship throughout Puerto Rico?
Yes, we ship to all municipalities in Puerto Rico. We offer free shipping on orders over $75 and express delivery in the metropolitan area (San Juan, Bayamón, Carolina, Caguas) within 24-48 hours.
QuestionHow long does delivery take in Puerto Rico?
- Metropolitan Area: 1-2 business days
- Rest of the island: 2-4 business days
- Express Shipping: Available in metro area (next-day delivery)
QuestionCan I pick up my order in person?
We're currently a 100% online store, but we're evaluating pickup points in San Juan. Follow us on social media to stay updated on this development.
Payments and Returns
QuestionWhat payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing plans available for purchases over $100.
QuestionWhat is your return policy?
We offer hassle-free returns for 30 days. If you're not 100% satisfied with your DELASOL sunglasses, you can return them in original packaging for a full refund or exchange.
QuestionWhat if the sunglasses don't fit properly?
We have a detailed sizing guide on each product page. If they still don't fit perfectly, size exchanges are completely free within the first 30 days.
